FAQ

Where are you located?

KIMCo. is located in the San Antonio area. 

Custom Orders

We can do custom orders!  Also, if you see an earring that you like that is shown in the teardrop shape but would like it made into the petal shape or vise versa, please send us a message with your request and we will be happy to accomodate!

Need to cancel your order?

If you need to cancel your order, please notify us within 12 hours of placing your order ro receive a full refund.  Any orders that need to be cancelled after 12 hours are subject to a 50% refund.  We strive to process your order in a timely manner and have most likely begun to process your order within 12 hours of you placing it.

Refund Policy

Due to the nature of our products, we are not able to issue refunds.  However, if you receive a damaged item that occurred during shipping I will be happy to replace it at no charge.  Please email me a picture of the damaged item.

Are your earrings safe for sensitive ears?

Yes!  The silver earring hooks a stainless steel/nickel-free/hypoallergenic.  The antique gold/bronze earrings hooks are nickel-free/hypoallergenic.  Both types of earrings hooks are great for sensitive ears.

Where do you buy your supplies?

I purchase my supplies from several different suppliers.  I've spent a lot of time and effort in experimenting with different tools and leathers and determining what is best for my business, so I choose to keep the specifics to myself.  However, my favorite suppliers are right here in the US.  When you purchase form Corium Designs, you not only support my business, but you also support many other US based shops!

What types of materials do you use?

We make earrings using genuine leather, clay, wood, & suede.

Do you sell wholesale?

I do offer wholesale orders!  If you are a business owner or if you are interested  in a wholesale order please contact me via email, phone, or text.